FAQ

At Brown Elegancee, our hair care products stand out in a crowded market for several compelling reasons.

1.) Inclusivity: We are dedicated to inclusivity. specifically catering to people of color while celebrating the diversity of hair types and textures. Our formulations are carefully crafted to address the unique needs of textured hair, but they are versatile enough to benefit anyone, regardless of their hair type or texture.

2.) Empowering Mission: Our mission goes beyond just hair care; it's about empowerment. We believe that everyone should feel seen, cherished, and confident in their own skin, starting with their hair. Brown Elegancee encourages individuals to embrace the beauty and uniqueness of their hair.

3.) Comprehensive Solutions: Whether you're looking to improve hair health, stimulate growth, or combat hair loss, our products have you covered. They are handmade with a thoughtful selection of natural herbs and oils known for their transformative properties. Our products not only nourish and strengthen hair but also address a range of issues, from revitalizing and detangling to healing damaged ends and hydrating dry hair.

4.) Personal Commitment: Our founder's personal journey involved extensive research, study, and rigorous testing of organic and natural ingredients. This commitment to excellence has allowed us to identify the most effective all-natural elements and master the art of combining them for optimal results.

5.) Inspired Aesthetic: The aesthetic of Brown Elegancee is a reflection of our founder's own hair and beauty inspirations, creating a brand that resonates deeply with our community.

In sum, what sets Brown Elegancee apart is our unwavering commitment to inclusivity, empowerment, and the transformative potential of natural ingredients. We're not just a hair care brand; we're a movement that celebrates and enhances the beauty of every individual's hair journey.

Absolutely! You can find customer reviews under each product on our website, as well as on our shop page. For more feedback, check out our highlights on Instagram. We love sharing real experiences and stories from our customers, so feel free to explore and see how our products have made a difference for others!

You can discover our products exclusively online brownelegancee.com. We appreciate your support and invite you to enjoy shopping with us online. While we're not currently available in physical stores, we're excited about the possibility of expanding to retail locations in the future.

Exciting updates are always on the way at Brown Elegancee! While we're currently focusing on our existing lineup of 12 amazing products, I encourage you to join our mailing list. That's the best way to stay informed about any new launches, exclusive promotions, and special updates. Your support is always appreciated, and we can't wait to share What's next with you!

Our products have a shelf life of approximately nine months, thanks to a carefully formulated preservative designed to keep your haircare fresh and effective. This preservative works by preventing the growth of bacteria and mold, extending the shelf life while maintaining the integrity of the natural ingredients, all without compromising your hair's health. To ensure your products last their full duration, store them in a cool, dry place away from direct sunlight. With proper care, they can stay effective even beyond the nine-month mark.

Each product comes with detailed directions on its label. You can also find usage instructions under each product description on our website. Following these instructions will help you make the most of our products.

Yes, they absolutely are! Our products are safe for color-treated hair, giving it the care and nourishment it needs without stripping or damaging your color. While maintaining vibrant hair color can depend on several factors, you can trust Brown Elegancee to keep your hair feeling healthy, soft, and refreshed.

Absolutely, our products are created with gentle, non-harsh ingredients, making them suitable for children's hair. However, we believe in nurturing what's most delicate, and since a child's scalp and hair are still developing in those early years, we recommend waiting until they are at least three years old before using our products. At Brown Elegancee, we take a cautious, nurturing approach when it comes to your little ones. While our formulas are designed to be kind to hair, we understand that a baby's or toddler's scalp is especially sensitive, and we want to honor that natural balance. Once they ve grown a bit, our products will be there, ready to help them shine!

Without a doubt! At Brown Elegancee, we pour our passion and dedication into every step, making sure each product honors and elevates the beauty in all hair types. Whether your hair coils tightly, waves gently, or flows straight, our formulas are designed to nourish, protect, and celebrate your unique beauty. As a brand created to empower and uplift people of color, we know how important it is to feel seen and cherished. Our goal has always been to embrace and celebrate the richness of textured hair, but we also celebrate the universal desire for healthier, more beautiful hair-no matter the texture, style, or type. We're so honored to be a part of your journey, one strand at a time.

At Brown Elegancee, we believe in treating your hair with the same love and care that you deserve. That's why we craft our products using only gentle ingredients that respect your hair's health, never harsh or harmful. Our formulas are free from sulfates, silicones, phthalates, and parabens, because your well-being is always at the heart of what we do. And yes, we proudly stand by a cruelty-free approach, because kindness should be at the core of every choice we make. You'll always find a complete list of ingredients on each product label and right here on our website, so you can feel confident in every step of your hair care journey with us.